"Now I don't have to go through all the hassle to see a doctor. I can consult experts right at my doorstep!" On July 17, 78-year-old Aunt Peng, in the consulting room of Bingsan District Community Health Service Center in Dongqu District, Panzhihua, listened to the patient advice from Associate Chief Traditional Chinese Medicine Physician Wang Chun, and a relieved smile appeared on her face.

"Now I don't have to go through all the hassle to see a doctor. I can consult experts right at my doorstep!" For Aunt Peng, who has been ill for five years, monthly follow-up visits used to be a "physical ordeal". "Big hospitals are crowded with people, and the waiting time is long. Now, I can solve my medical problems by walking a few steps downstairs, and I can also use medical insurance. It's really convenient." This "within-reach" medical service has become a reassuring guarantee for her later life.

What makes Bingsan District Community Health Service Center in Dongqu District so special that it is highly praised?

Walking into Bingsan District Community Health Service Center, one can see residents seeking medical treatment going through registration, consultation, examination and other procedures in an orderly manner under the guidance of medical staff.

Behind this is the innovative practice of the Medical Group of Panzhihua Hospital of Integrated Traditional Chinese and Western Medicine in channeling high-quality resources to grassroots levels. This year, Bingsan District Community Health Service Center has set up "Grade-A tertiary hospital extended outpatient services" in general practice, stomatology, traditional Chinese medicine, and gynecology, with more than ten experts stationed there for long-term practice at the grassroots level. Residents can register for expert consultations right at their doorstep and enjoy Grade-A tertiary medical services at grassroots-level costs.

Experts like Wang Chun, an associate chief traditional Chinese medicine physician, have now become health guardians around residents. Wang Chun said, "The pressure of seeing patients here is relatively low. We have more time to explain the condition in detail and provide comprehensive health guidance." In the extended gynecology outpatient service, services such as pregnancy registration, fetal heart rate monitoring, cervical screening, and color Doppler ultrasound are all available, making it convenient and hassle-free for female residents.

"Stomatology experts are available every Tuesday, Thursday, and Friday," said a mother whose 9-year-old child with tooth decay completed treatment easily here. "The doctors are professional, the environment is good, and there's no need to wait for a long time. It's so convenient!"

Ms. Zou, in the joint management inpatient ward of the Department of General Practice on the fourth floor of the center, was undergoing a blood pressure check. "Big hospitals are crowded and noisy, but here the service is patient and meticulous. Moreover, with our employee medical insurance, we only have a deductible of 150 yuan. I feel very at ease coming here for treatment!" Her feelings echo the voices of many patients.

According to staff, the joint management inpatient ward of the Department of General Practice has 22 beds with a warm environment. It is co-built and co-managed by Panzhihua Hospital of Integrated Traditional Chinese and Western Medicine, with the department director and expert teams stationed for long-term joint rounds and diagnosis and treatment plan formulation to provide guarantee. Meanwhile, the reimbursement rate for inpatients is as high as 95% - 98%, allowing residents to truly feel the warmth of medical insurance policies.

It is worth mentioning that the center's smart Chinese medicine pharmacy offers the service of "prescriptions issued in the morning and free door-to-door delivery in the afternoon", a heart-warming service that has been praised by many residents.

"We have smoothed the 'last mile' for high-quality medical resources to reach residents, enabling them to run less, spend less, and get good treatment," said a relevant person in charge of Bingsan District Community Health Service Center. The center, with its increasingly rich service connotations and accessible and convenient experience, has truly become a "health station" for residents in the area. Here, the wish of running less, spending less, and getting good treatment is gradually becoming a part of residents' daily lives. (Text/Photos by Chen Yuxin)